When it comes to shipping and returns, we strive to provide a seamless experience for our customers. We understand that receiving your order in a timely manner and having the option to return or exchange items is important to you. That's why we have implemented a transparent and customer-friendly shipping and returns policy.

Shipping

At Ushe Solutions, we offer fast and reliable shipping options to ensure that you receive your hair care products and accessories as quickly as possible. We work with trusted shipping partners to deliver your order safely to your doorstep.

Our shipping rates are calculated based on the weight and destination of your order. During the checkout process, you will be able to see the available shipping options and their corresponding costs. We strive to provide competitive shipping rates to make your shopping experience even more enjoyable.

Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. This allows you to easily track the progress of your shipment and estimate the delivery date. Please note that delivery times may vary depending on your location and the shipping method chosen.

Returns

We want you to be completely satisfied with your purchase from Ushe Solutions. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy.

If you would like to return or exchange an item, please contact our customer support team within 14 days of receiving your order. They will guide you through the return process and provide you with a return authorization number. Please note that returned items must be in their original condition, unused, and with all original packaging intact.

Once we receive your returned item, our team will inspect it to ensure that it meets our return policy criteria. If everything checks out, we will process your refund or exchange within 5 business days. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.

If you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue and provide a replacement or refund.

For more information about our shipping and returns policy, please refer to our dedicated page on our website or contact our customer support team. We are here to assist you and make your shopping experience with Ushe Solutions as smooth as possible.